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Privacy Policy

Last updated: May 21, 2026

This Privacy Policy explains how RepFlow collects, uses, and protects your information when you use our Service.

1. Information We Collect

We collect:

  • Account information: Email address and password (hashed) when you create an account
  • Usage data: Company URLs you research, target personas, and generated email content
  • Payment data: Payment is processed entirely by Stripe; we do not store card details
  • Analytics data: Page views and session metadata for product improvement

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Process payments and manage subscriptions
  • Send transactional emails (receipts, account notices)
  • Analyze usage patterns to improve the product

We do not sell your personal data to third parties.

3. Data Processed on Your Behalf

When you use RepFlow's research feature, you provide URLs of third-party companies. We process publicly available information from those URLs solely to generate outreach content for you. You are responsible for ensuring your use of this data complies with applicable laws.

4. Third-Party Services

We use the following third-party services:

  • Stripe — payment processing (Stripe Privacy Policy)
  • OpenAI — AI email generation (input data is processed per OpenAI's API Terms)
  • Render — hosting and infrastructure
  • Neon — database hosting

5. Data Retention

We retain your account data for as long as your account is active. Research sessions are stored to support your account history. You may request deletion of your data at any time by contacting us.

6. Security

We use industry-standard security practices including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@repflow-3.polsia.app.

8. Cookies

We use session cookies for authentication and analytics cookies to understand how the Service is used. You can disable cookies in your browser settings, though this may affect Service functionality.

9. Children

RepFlow is not directed at individuals under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice in the Service.

11. Contact

For privacy-related questions, contact us at support@repflow-3.polsia.app.